PRIVACY POLICY

Regency Brickwork Privacy Policy

Effective Date: August 14, 2024

At Regency Brickwork, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information that is automatically collected when you use our website.

1.1 Personal Information You Provide:

• Contact Information: When you fill out a form on our website, contact us via email, or call us, we may collect your name, email address, phone number, and any other information you provide.

• Project Details: If you request a quote or consultation, we may collect details about your project, including property address, project scope, and specific requirements.

• Payment Information: If you make a payment through our website, we may collect payment details, including billing address and payment method information.

1.2 Information Collected Automatically:

• Usage Data: We may collect information about your interactions with our website, such as IP address, browser type, operating system, pages visited, and time spent on our site.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist with our marketing efforts. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you effectively.

2.1 Providing and Improving Services:

• To process and fulfill requests for quotes, consultations, and services.

• To communicate with you regarding your project, including updates and follow-ups.

• To improve our website and services based on user feedback and usage data.

2.2 Marketing and Communication:

• To send you promotional materials, newsletters, or other communications that may be of interest to you, with your consent.

• To respond to your inquiries, comments, or concerns.

2.3 Legal and Compliance:

• To comply with legal obligations, resolve disputes, and enforce our agreements.

• To protect our rights, privacy, safety, and property, and that of our customers and the public.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers:

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

3.2 Legal Obligations:

We may disclose your information when required by law, such as in response to a subpoena, court order, or other governmental request, or when we believe that disclosure is necessary to protect our rights or the rights of others.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of that transaction.

4. Your Rights and Choices

You have certain rights regarding your personal information, and we offer you choices about how your information is collected and used.

4.1 Access and Correction:

You have the right to access and correct any personal information we hold about you. If you would like to review, update, or delete your personal information, please contact us using the information provided below.

4.2 Opting Out of Marketing Communications:

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications, such as those related to your project or our ongoing business relationship.

4.3 Cookie Preferences:

You can control cookies and tracking technologies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that if you disable cookies, some features of our website may not function properly.

5. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Regency Brickwork. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our website and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

We are committed to addressing any concerns you may have and to working with you to resolve any issues related to your privacy and personal information.